Shipping policy
Shipping & Delivery FAQ
When will my order be delivered?
Orders are typically processed and dispatched from our warehouse within 3–6 business days after your order is confirmed. Once shipped, delivery usually takes an additional 7–10 business days, depending on your location and the carrier.
Please note that shipping times may vary due to factors outside our control, such as carrier delays, weather conditions, or high-volume periods.
How do I track my order?
Once your order ships, you’ll receive a shipping confirmation email that includes your tracking number.
You can use this number to monitor the progress of your delivery through the carrier’s tracking system.
Can I update my shipping address after placing an order?
Address changes are permitted only on the same day the order is placed, before 11:00 PM (PDT, GMT -7).
If you need to request an address change, please contact us as soon as possible at:
After this cutoff time, we cannot guarantee changes once processing begins.
Can I ship to a different address than my billing address?
Yes. Your shipping address does not need to match the billing address associated with your payment method.
How are orders shipped?
Orders are shipped on standard business days, excluding weekends and holidays.
Orders placed on Saturdays or Sundays will begin processing on the following business day, typically Monday.